It is very frustrating as a host that we have to preapprove or decline when someone simply emails us to ask a question. I think we should be rated on whether or not we respond in a timely manner, but if they are simply asking a question about the property, or if they can have a discount, or if there is a coffee maker in the space (all questions that have been posed to me) then I feel it is unjust to have to preapprove/decline on the spot. I worry that if I 'decline' too much my property will not show up in the listing search. Even as a guest when I decide to go somewhere, I often contact several hosts with questions and then feel bad that their space is being held for 24 hours if they pre-approve me when all I am trying to do is find out more about the space before sending a formal request.