START FROM THE BOTTOM AND READ UP! We need people who are trained and speak English to help us so we can get everything solved w one call or message. Also, please train them so they don't tell us do stuff that is against the rules like open 2 accounts or exchange numbers w the guests. Beware of cultural differences. I speak a lot of different languages but not Philippino. Another thing, this company is about travel. Now, you have a new rule that people can't say where they are just because you have Philippino employees. Come on! Don't do that. Every company that starts hiring in the Philippines does that, but do you think we can't tell. So, now someone in Miami can't tell us how beautiful the ocean is that day. Why?
This says help center, not get the run around center.
Help from Airbnb’s customer support team.
I just called the help number for help so don't tell me to call back again unless I'm getting someone in the states who knows whats going on and speaks English. Pls scroll down.
This support case is now closed.