Rating system

Rating system

When a guest leaves a review, I would like to see how they scored my accomdation.  Sometimes people are late and its hard to figure out what the guest thought of their stay.   Individual ratings would be a great tool.

7 Comments
Jan90
Level 1

I agree!  I would like to know which guests rated us as a 3 star and for what!  Also, I would like to feel like I could be more honest with rating guests who were less than stellar but feel if I rate them less than 5 stars for "Cleaniness" or whatever, it will effect their response when rating us as hosts.

Donna88
Level 2

I agree. Telling me 3 guests out of 192 said cleanliness or somehing else was bad, is not helpful. I can't fix what I don't know. I understand guests don't want me to know they said it, but maybe even being more spacific would be helpful.

Caroline148
Level 2

I have started keeping tally of my scores in a notebook for this very reason. Add a tally immediately when I receive a review, that way I know who rated me how. It works for now, but I would also love if they added this as a feature within the app or online. 

Andrea218
Level 10

Jeff, Donna and Jan - have you checked your STATS?  after each guest review, their ratings are also available to you.  

Jan90
Level 1

I see the ratings on the Stats but it doesn't tell me what individual guests have rated. Am I missing something? Maybe I am not looking in the right place!

Liz-And-Steve0
Level 3

I agree. i would like to know what star rating which guest has given me.

Dimitri0
Former Community Manager
Status changed to: Archived