I have been hosting for over a year and ONE TIME I cancelled a researvation. Now, I can't be considered a superhost for a whole year. That's harsh. Especially when guests can cancel at anytime with mostly no penalty at all. I've been left out to dry more than once because of this. I know I can raise my cancellation policy, but I don't want to punish mostly all good guests (maybe you really have an emergency) for a few bad apples. Either the penalty should be less for hosts or the penalty should be more for guests. But it should be equal at the very least.