@Jean286Hello, First I tell you that I am happy because you have expressed your opinion on the subject. The Spanish-speaking forum is concerned about this issue.
It is also an option. But I broaden the why it is important to mark an evaluation.
We need the reviews:
1- They are the basis to provide a better service. Not that I want to be 5 star always. If you give me a 4 star and tell me things that could be improved, you can be sure that within my possibilities I will give you a solution so that another client can leave satisfied.
2- They are the basis of our reputation. The client feels more confident or at least knows what he will find in the place.
3- Tomorrow you will be very much missing those rewies, because one day, I hope and never go through that bitter moment, you can get one of those uncomfortable guests to say it in some way, and you mone a terrible evaluation, if you have good evaluations your average will not be so affected, and the more good evaluations you have the less you will be affected, you know why, 1- because it reflects your credibility and 2- mathematically it is not the same 45 (9 ratings out of 5) +1 (1 evaluations of 1) /10=4.6 on average than 20 (4 evaluations of 5 because the other 5 did not evaluate you) +1 (1 evaluations of 1) / 7 = 3 of average. Then you know what will happen? your ad goes to the bottom of the lists and runs the risk of being temporarily removed or deactivated.
4- The reviews are the recognition of our work and that work directly in the psyche of the person.
You can not force the client to evaluate.
We need everyone to evaluate
Thank you again