Congratulations on publishing your first listing! That's a h...
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Congratulations on publishing your first listing! That's a huge milestone, and it's an exciting first step! While creating a...
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Numerous Room Hosts reporting their listings do not appear in guest searches when the "Room" Filter is used - only when "Any Type" is selected.
It seems you must be in the Rooms Category in order for guests to see your listing using the Room search filter.
Go to Propery Type under Listing Editor and verify you are in the Room Category. If not, apply for the Room Category via Elevate. After you see Room added to your categories area under Property Type, test to see if functioning (using private window browsing) as a guest to see if your property appears when using the Room search filter.
Request Room Category via Elevate
https://elevate.translated.com/login
Thanks to @Rodney239 for assisting in figuring this out!
Thanks so much for this guidance @Joan2709 ! Is it okay with you if I move this post to our guides board for our hosts to find it easily through search?
I also noted your feedback from the other thread and have made sure to share it with the team.
Kind regards,
Sure...that might help other Home Share Hosts who may not even be aware their listing is not appearing in search results when the Room Filter is used by guests.
I have this problem thanks you saved me a lot of stress you seem to know more than than AirNB support!
Same issue here, Airbnb support wasn't helpful at all, I just requested the categories from Elevated and it says it may take 15 days, is that normal? I will update here once solved. Thanks!
Yes...15days is normal. Airbnb hasn't devoted a lot of resources to Categories since they removed them in April 2025.
Hello, thank you for this helpful guide. I have also contacted Airbnb support who appear to have no idea how to help with this issue. I have just logged into Elevate and it says 'no listing found'. There doesn't appear to be any way for me to add my listing. Do you have any suggestions please? My profile picture is displayed so it has definitely connected to my account. Thank you!
@Vicky0 ,
you are not seeing it bcoz you are redirected to the dashboard page. What you need to do is you just need to manually key in the page address, which is "categories" in the URL. I just pasted the URL for you - https://elevate.translated.com/categories
just go to that URL and you will be able to see your listing.