1500$ not valid for special offer, must be $1499.66989 or $1500.66989 - but doesn't accept decimals?

Matthew99
Level 2
Montreal, Canada

1500$ not valid for special offer, must be $1499.66989 or $1500.66989 - but doesn't accept decimals?

So I've been seeing this a lot in the last week or so; a lot of prices have 3 or 5 decimal places.

Well it's finally caused an issue.  All I want is to send a special offer of $1500 and air bnb won't let me. It says to "select a valid value. The two nearest values are 1499.66989 and 1500.66989"   Presumably something to do with currency conversions?  OK FINE.. but I can't enter decimal places.. so I can't send the special offer?

Any idea what's going on or how to solve or if I can't figure it out who/where to call/message?

Thank you!

5 Replies 5
Lawrene0
Level 10
Florence, Canada

How frustrating! Tweet AirbnbHelp on Twitter, @Matthew99. If you do not have a Twitter account, you might consider setting one up just for this, especially if you want your special offer issue sorted right away. 

I made an account and I private messages airbnbhelp.  Was that right or did I have to make a tweet? I've never; I don't even.

OK, well I did both now but still no response.  My co host has the same issue on her seperate account on her seperate PC.  Surely this isn't just a random fluke and is instead a known issue?

 

Hello @Matthew99,

I use twitter to contace airbnbhelp. It can take a 3 to 4 hours to get a response but they have always responded.

 

Dickson0
Level 2
Auckland, New Zealand

Has there been a solution to this?

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