Request from (self admitted) 16 year old this morning, and not wanting to risk incurring penalty by declining* I spoke with AirBnB rep.
He didn't have a clue, even though I pointed out this was breach of their own rules.
I asked to speak with his line manager, but after a total of 10 minutes on hold was told they were busy on a call!
I insisted someone call me back, and was assured they would do so within the hour - that was approx 4 hrs ago and I'm still waiting!
*I refused 2 guests last year who were not vaccinated, and a third who wanted to self isolate in my property for 7 days on arrival into UK.
AirBnB informed me that I risked suspension having refused 3 guests in a year, even though they were unvaccinated, and Covid vaccinated guests only clearly stated on my listing.
They told me that I should approve all bookings and then ask AirBnB to cancel! I replied that this didn't fit with their publicised stringent Covid precautions.