Hi Scott!
Sorry for interruption here, but my suggestion is very much connected to the situation Rena2598 and you are discussing. I find scheduled messages extremely helpful, it makes my airbnb handling much easier. However, what I would like to see implemented is conditional scheduled messages. Let me explain shortly by example.
I have scheduled two messages, one is upon reservation, lets call this "thanks for booking" message. Then, 7 days before the guest comes, I have scheduled "all important info" message where I state crucial info for the guest to properly prepare for check in.
The problem arises when the guest books less than 7 days before arrival. Now, the message " thanks for booking" will go out, BUT the message "all important info" will not since the condition 7 days before will never be fulfilled.
So the solution I see here is that under Scheduling, under timing, i.e. Days before when the message should be send, it states:
- 7 days OR X hours after guest books (if the first condition is not achievable)
These conditional messages can be probably applied to many other situations, but this is the first that came to my mind.
Many thanks for reading and considering this 🙂
Zlatko