New regulation in NYC says one house, one host. I fit this category. But I have a manager who helps me. He has other listings that he manages. We were lopped together and cut off in a NYC Airbnb sting. If Airbnb would support their members, we could have made them understand that we honestly didn't break any rules. Airbnb, in their attempt to appease the new city law, did not care to listen to why we got targeted incorrectly.
By removing the managers contact information from my profile, I was able to begin a new listing. By contacting all cancelled guests for the year, all but two rebooked on my new site. I lost some money, and with plenty of aggravation, got back on board. I now know that Airbnb does NOT have our back. Very disappointed.