AIRBNB doesn't ask me to leave a review

Tal1 · ‎08-03-2016

Hi

I hosted guests on the weekend, they left on sunday.

it's tuesday night now, and I still haven't received an alert from Airbnb asking me to leave a review.

normally it comes within 1 day after departure.

I tried to do it through the ''reviews by me'' but it says there wasn't any trip to leave a review about.

what is the maximum time it can take?

it was never more than 24 hours.

Tal1 · ‎09-03-2016

Im having the exact same issue. Seems like many people are so I am assuming there is a issue with the system.

Tal1 · ‎09-03-2016

I'm having the same

Tal1 · ‎09-03-2016

Hello @Paul46, @Tal1 and @Ian18,

Lovely to meet you.

As mentioned, a few other hosts here in the Community Center are reporting a similar delay to you, so you are not alone! At the moment, it does appear that review notifications are eventually arriving, they are just taking a little longer than normal. I am gathering up all of this and am passing over to the team so they are aware so they can investigate further. How long has it been now since your last guests left?

Thanks, Lizzie

--------------------

Thank you for the last 7 years, find out more in my Personal Update.

Looking to contact our Support Team, for details...take a look at the Community Help Guides.

Tal1 · ‎15-03-2016

Hi, I'd also like to review my guest who left Monday... no option to do so.

Tal1 · ‎22-03-2016

Hi - My guests left March 20th (it is now March 23rd) and have told me they are unable to leave a review through the site as there is no option to do so under the Reviews by you tab.

I am also in the same position and cannot leave a review about them.

Can you help please?

Tal1 · ‎29-03-2016

Hi, i also have the same issue where i am anable to leave a review for my Guest.

Airbnb, whats the outlook for getting this fixed. Regards Tim

Tal1 · ‎30-03-2016

I've just had the same issue -- my guest left 3 days ago and I haven't received a review notification. This is the first time this has ever happened, I always get review notifications the next day. I notice most of the complaints about this are dated 3 weeks ago, but if the problem was fixed for those hosts/guests, it's now arisen for me.

Tal1 · ‎01-04-2016

I'm having the same issue as well.

Tal1 · ‎25-06-2018

Has this been resolved? I am still waiting for the email to review my guest who left yesterday. Why is there no option to do this directly through AirBnB app when you are the host?