The guest checked it on Jan 12, the payment was supposed to be released on Jan 13, and I am still waiting to receive it, regardless of my numerous attempts to contact them. Additionally, there are two more payments that were supposed to be released yesterday, that are not coming in either. Does it happen to anyone else here as well?
This is not to mention, that I recently had a guest who destroyed my apartment ($5000 in damage) and not a single dollar in reimbursement from Airbnb under Host Guarantee. Idk, maybe they are short of money because of loss https://therealdeal.com/2020/02/11/airbnb-once-profitable-lost-322m-in-9-months/ but something has to be done here.
If anyone is interested in joining me in class action law suit, let me know. For reference, I am in NYC.
I am also would be interested in hearing about other hosts experience with Airbnb.
I gonna do that too. They paid me 12.5% instead 25% saying that they didn't get the 100% of the payment yet. I can Imagine what a judge will say about that, so at the end they will pay the 25% plus the attorneys cost
Whilst I see lots of issues with Airbnb on this forum thankfully we have yet to be affected (touch wood).
By agreeing to Airbnb's T&Cs, you signed a class action waiver, and consented to binding arbitration instead.
Terms of Service for US Users
Please note: Section 19 of these Terms contains an arbitration clause and class action waiver that applies to all Airbnb Members. If your country of residence is the United States, this provision applies to all disputes with Airbnb. If your country of residence is outside of the United States, this provision applies to any action you bring against Airbnb in the United States. It affects how disputes with Airbnb are resolved. By accepting these Terms, you agree to be bound by this arbitration clause and class action waiver. Please read it carefully.
I am not sure about Ireland, but in the US to be able to bring a lawsuit against somebody is a constitutional right, that cannot be waived by accepting some T&Cs. Those are simple scare tactics.
Actually, we have far less restrictive Airbnb T&Cs (for European users) than you guys do in the US, and have much more recourse to pursue Airbnb through the court system.
As regards your rights in the US, and the T&Cs just being scare tactics, you may need to do some research on that..
Federal Judge Upholds Airbnb Class Action Clause in Racial Bias Case
Airbnb's Mandatory Arbitration Clause Bans Users From Suing
Justice Denied: Forced Arbitration and the Erosion of our Legal System
Trouble With Tesla: Couple Sold A Damaged Car, Then Told They Can't Sue
There is a glimmer of hope in the form of the FAIR act. Last September (2019), the House of Representatives voted 225-186 to pass a bipartisan bill that would end forced arbitration requirements in consumer, employee and other contracts. However, the Forced Arbitration Injustice Repeal (FAIR) Act would need to be successful in the Senate, where it is expected to face an uphill battle, and then be signed into law by President Trump—considered by many, to be unlikely.
At this point in time though, its mandatory arbitration only. Or as @Lisa723 suggested, the small claims court.
There is a lawyer working in the direction of mass arbitrations or maybe even collective arbitration. We'll see how it goes. pm me if you want the info.
Apparently Airbnb is making a habit of illegally withholding payment due to owners. I am in the middle of such a situation and have just spoken to a lady who's son was told he would be denied for 3 months the payments owed to him for his rentals. I was lied to initially and told the payment was held up because of a bank holiday, (paaaaleeeeaaase) and now they refuse to provide contact for their legal department (said they don't have one..lol). My client has paid by credit card and I am out a weeks rental. I contacted Airbnb 4 days ago but they refuse to offer any explanation as to why they wont pay us our money.
This is theft and fraud and if enough owners are being abused, I don't think they can hide behind an arbitration clause in Federal court.
They unilaterally abrogated my strict cancellation policy in response to Covid19 and are now claiming moral superiority by giving away MY money.
This must affect $millions of lost earnings for owners. I think some enterprising law firm should take interest in this.
look on twitter, there is a thread concerning class action against airbnb. cost me over 5k already. I have 6 rentals in myrtle beach. hopefully another platform jumps in here to handle the market. the funny thing is, I am now considering switching over to annuals with my units and take the safe money but I have existing airbnb reservations out through may-aug that if I cancel on them, I would be penalized should i decide to continue doing business with them...its a joke. and then they had the nerve to ask us to petition congress essentially on their behalf. hope the whole thing crumbles. it would have taken just a little good will, 50/50 hit to host and guest with airbnb generously giving up their take and I would have called it fair but f*ck em.