@Kathleen710
I'm very cautious about asking questions about pets. I don't think host can ask if the dog is a service dog or ESA. Host also can't ask the extent of someones disability. So I don't see the point of asking what disability the service dog is for, if they have already claimed its a service dog, and ABB clearly states they aren't going to require any proof. Service and ESA animals are part of Airbnb non discrimination policy, and ABB strongly encourages guest to report host who they think violated this, then host fate is hands of a CS rep. So, most of what I have is guest just bring their dogs and don't mention it to host.
I think a better approach, if guest does mention ESA or service dog, host could offer a dog bed, and also have a ready list of rules for pets that might include not letting them on the bed or furniture. Host could include this in their house guide.
I would also like to see this change. If I allowed pets I would want to know ahead of time to have the space ready, a dog bed, change of bedding specifically for pet owners, general safety.
Host Guarantee may cover extra damages by service animals specifically but likely not damaged bedspread, mud, dirt, etc. And the host would risk retaliatory review.
If you notice damage or dog isn't housebroken then host can request the animal not stay but can't ask guest to leave. And most of the time guest are good at sneaking them in and host won't know until after check out.
At any rate, in my opinion, Airbnb would need to make some changes to their policy and booking process to improve the situation for both host and guest.
So while host can ask what task the dog is trained for, a host may then be tempted to ask if the guest has this disability that would violate the discrimination policy and ABB isn't going to require any kind of documentation for ESA or service animals. And a guest may interpret even asking any questions about their pet or misrepresent the conversation, which in my experience is the norm, so would try and have all that in the messaging. For example the guest who brought 14 dogs may file a discrimination complaint against host.
It really is quite a lot of information and other host may take issue with my assessment.