What planet do you live on, AirBnB?
I've hosted hundreds of guests for years (remembering only 30% of guests leave reviews on my listing), retaIned Superhost ever since receiving it, and break my back ensuring guests have an amazing stay and create fantastic memories when they're here. Why should I suffer at the hands of people that don't read and don't care. People who book, lie about understanding the listing and reading our rules just to get in the door, then leave us bad reviews? Reviews which show that the guest clearly did not read the listing - thereby breaching AirBnB's own T.O.S, that you then refuse to remove regardless? And this is your practice before the upcoming changes. Are you bloody mad?
You are robbing us of our own self-determination and putting all of the marbles in the hands of fickle, non-accountable, occasionally disgusting and vindictive guests. Your upcoming rating system is the antithesis of sane. You've been told countless thousands of times by all of us all over the forums here that it is so bad it's borderline, nay, exceeding parody. Look at your forums, look at all of the threads - can you hear us all? do you care?
The upcoming rating system is masochism. It's mental health destruction in its upkeep and retention. You're giving us all blood pressure, anxiety and fear.
This is not how you treat people that uphold a gold standard on your own platform.
Listen to us.