Airbnb Host Referral Scam

in
Tulsa, OK
Level 2
383 Views

I have done a host referral in the past and everything has gone smoothly. This is my second time doing so and everything went well until it was time for me to receive my $720 referral payout. I have emails/notifications saying that the payout has been released but still not been paid. The host I referred got his pay out but I still haven’t. I’ve called customer service probably 20 times but they are pretty much useless.

6 Replies

Re: Airbnb Host Referral Scam

in
England, United Kingdom
Level 10

@Lauren3071 Last time you posted (a few days ago) it was $576, now it's $720. Why do I not believe this post I wonder.

Re: Airbnb Host Referral Scam

in
Tulsa, OK
Level 2

I commented on a girls post who’s referral amount was $576. Mine has always been $720 if you took the time to actually read

Re: Airbnb Host Referral Scam

in
Bristol, United Kingdom
Level 10

Wow insulting people isn't a great way to ask for hosts to give up their time and help you for free (I made the same error because rather than starting your own post you tagged your question onto someone else's post) @Lauren3071 

Re: Airbnb Host Referral Scam

in
Roseville, CA
Level 2

The same thing is happening to me right now!  I believe her 100% I'm reading other forums where it is happening to other hosts.  Something needs to be done!

Re: Airbnb Host Referral Scam

in
Cheshire, MA
Level 2

The same thing is happening to me. I referred a host who completed her first booking. It was a 33 night stay. Guest checked out on Sep 1. I still have not been paid and made several calls to Airbnb who inform me the referral expired on Sept 11 so I’m not getting paid despite the guest checking out 10 days prior. The referral link in my account after she checked out said referral was completed and would be paid in 14 days. Then they expired the referral and refuse to pay me. They’re saying it’s a “computer glitch” they can’t fix and have no means to pay. I call every day and then receive a message shortly after that the case is closed. I’ve asked for a supervisor to call me. Nothing. This was a $3000 booking. I’m furious. Has anyone has successful resolution?  This is a scam! 

Re: Airbnb Host Referral Scam

in
Roseville, CA
Level 2

I put months of my own time and worked very hard on helping two family members find homes, decorate them and list them.  I am being told that even though Airbnb sent me the offer and my family members used the referral link,  the referral program was on a pause in my region.  I have also been told that I haven't received it because their listings are not complete. Even though they both are active online and have both hosted guests and are getting constant bookings.  Customer service reads a script, refers you to a so called support specialist then they email you a script with some BS policy and tell you they have determined you are wrong and inform you your case has been closed.  At which point you will not be allowed to respond the their messages any longer.

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