Airbnb is shutting down hosts in Europe with multiple listings

Level 10
Berlin, DE

Airbnb is shutting down hosts in Europe with multiple listings

Today i received the following email from Airbnb.  It would appear Airbnb is shutting down hosts that have multiple listings.  It started in Barcelona late last year and in the last few weeks has moved to London and Amsterdam.  Berlin hosts are now receiving these emails.  I have been with Airbnb for 6 years, am a superhost, have great reviews (with repeat Airbnb guests) and our apartments are registered with the local goverment.  The claim made below that we do not deliver the hospitality experience guests are looking for is simply not true.   It appears Airbnb will take our apartments offline in 2 weeks time. 

Other threads on this matter

Dear Marcus,

Airbnb guests want to enjoy staying in local homes and enjoying authentic and unique travel experiences.
Unfortunately, our automated systems have shown that the listing mentioned below is not delivering the kind of local hospitality experience guests are looking for. In line with our Terms of Service,
(a list of all our apartments names in Airbnb appears here)
will be removed from our platform on 18 February 2016.
Please understand that this determination was not made due to a single attribute, but an overall combination of various criteria.
You may continue to manage all of your bookings and accept new bookings via our site until 18 February 2016. These bookings must be managed in accordance with our Hospitality Standards and Terms of Service.
After 18 February 2016, you will no longer be able to accept reservations for this specific listing and your listing will no longer appear in our search results.
 After 18 February 2016, you will be able to use our site to manage your existing reservations as long as you comply with our Terms of Service.
You will not be able to relist this particular space on our platform.
We regret to inform you about this. It is in the best interest of our community to uphold the standards and local and genuine experience they expect.
Best regards,
Airbnb Ireland

22 Replies 22
Level 10
Berlin, DE

You won´t get an answer.  Airbnb is re-alligning their business model, this decision came out of the USA.  Hosts are expendable in this situation.

Trying to work out why we have a Berlin office?


Here is an article from yesterday regarding London.

Level 10
Amsterdam, Netherlands

They've been busy here in Amsterdam too...


This was just shared through another host on our local FB platform and I had to think of your post, so am sharing it.

It doesn't give precise answers, yet does show that major changes are going on at ABB:


Good Luck to you.

Explore Resource Center articles

Making your home ready for guests
Tips from Airbnb plus hosts: How to add thoughtful touches
Supporting guests during their stay