Hello Jenny,
At this point it feels like Airbnb is stealing from me. They keep on telling me that they have paid me almost $4000,- on a bank account that is not mine, and this quest was supposed to come in November. Why did they pay me, normally Airbnb pays you within 24 hours after your quest arrives. A reservation was made in May, Airbnb cancelled this reservation because the same day because they have thought it was not a real reservation. It seems that this person paid almost $4000,- and Airbnb says they have paid me this money. WHY??
This is against the rules about payments, it is not in my account, I have send many proof like bank statements etc etc.
At this moment they will not pay me the money I have earned from my last quest, and therefor I cancelled my next quest (he was not happy at all) and I'm upset too.
I have been trying to get in contact but I keep on getting the same reply, and no one calls me back with explanation.
Hope you can help me.
Best,
Pien