@Inna22 @Sarah977 I think Airbnb does not have a clear idea of what it wants to "be" and so it tries to be everything to everyone with random initiatives/services/features that go by the wayside as quickly as they are introduced. Instead of aiming for a target, it's like they just throw a bunch of stuff at the wall and see what sticks.
Hosts are always in control, except when they're not. Airbnb has your back, except when it doesn't.
Airbnb is an amazing concept but leadership seems to have no direction. I've said this before (along with many other hosts here) that I just continue to use it for my own gain and get from it what I can without really having any expectations. It's a sad way to operate, but, because of the way the company is run we really have no other choice if we want to keep our sanity!