AIRBNB said I need to improve this:
@Ngan7 I would say that the automated 'alert' isn't taking this into account. You could try ringing Airbnb but I wuold probably just ignore it. They love cmashing hosts for low ratings - if only we could rate Airbnb for platform issues!!
I noticed the same thing today, Airbnb giving me a -* with a target of 4.8. But I have over 100 ratings and a rating of 4.9. Looks like theres a bug in this new "improvement"
I am having the same issue, I have a 0.7 rating and but all perfect reviews in real life. It is so frustrating to try to do excellent work and Airbnb to give a bad rating.