Wish i could post the pictures and video.
After the guest left, who booked for herself and 2 children, had unauthorized adults, and more children in our home, per my security camera, left our living room TV deeply scratched all over. Would you charge for this? I decided to not even charge for unauthorized guest, but just to pay me for a new TV, because the scratches are that extensive.
Guest denies it, requests before pictures,never mentioned anything wrong during the stay, and is full of insults about our home, location and us, after we maid the claim for a new TV, all recorded on messages. I escalated it!