I know what you are saying as Air BnB have sent us such a msg. as well. I feel that when you are in a smaller town & you are unindated with tourists, what are you to do?? Pull people off the street & say, stay with me? I don't think so. People have a choice of where they want to stay. I feel that it is most definitely price driven. We used to live in Queenstown, Central Otago, New Zealand, we were a superhost and there you could charge ridiculous prices . It is the mega tourist hub of the South Island. We were very busy & had the odd guest from Booking.com. Now that we have relocated to Dunedin, Otago away from the maddening tourist crowds we get very little enquiries from Air BnB but we are always full up from Booking.com. Why is this? Air BnB are always asking us to lower our prices. I cannot make any money after giving Air BnB their slice, supplying a continental breakfast, clean sheets, toiletries, robes, slippers etc. This all take time and money. You are then always hoping for a great review! Air BnB shouldn't be sending out negative msgs. you can only do the best you can with what you have & they should be happy with that. Like us, we are very busy but not thru AirBnB but I would like to be, what is the answer?