Hi @ Alice & Jeff in Durham, NC, how do you think the Non-Refundable BETA is working out for you?
I tested your Listing with several different configurations and IMO if Guests NOW see so many additional options - Refundable, Moderate, different rules associated with both, different Pricing Details, etc - it might be a bit confusing and/or overwhelming for Guests. Also, the pricing mechanism refreshes the entire page when they switch between Non-Refundable and Moderate. If Guests see a Total Price difference of $100s of dollars it might be appealing, but at the same time they might get concerned knowing if there's an emergency forcing them to Cancel, they'd lose all their money except for Taxes & Fees. AirBnb displays this as "Full refund of the taxes and cleaning fee" 🙂
Hilton Hotels is now also doing something similar but all using small icons and descriptions -- i.e. displayed in a less confusing manner for prospective guests.
Since I'd have to raise my rates in order to balance out the trade off I decided to turn off the Non-Refundable BETA for now -- need to think about this more!! LOL