Ever since the start of 2017 I have been able to retrain my Superhost status with each assessment but, I think I am going to loose it come this next assessment due 30th June because I will fall slightly short of the 4.8 overall requirement.
Over the past 12 months I have had......
76 x 5 star reviews!
13 x 4 star reviews!
3 x 3 star reviews !
It's not a big deal because Airbnb don't routinely display a hosts status on search pages any more but where it becomes just a touch unfair is, I will be penalised for doing nothing wrong.
Of those 13 x 4 star reviews some where just like this one......
What could I have done better there?
And what about this one......
If Airbnb are going to insist in their rating system of hosts that a less than 5 star incurs a penalty, then they must insist in that review system that the guest justify that penalty.
I know we have worn this topic out over the years and maybe guests have got a bit more critical since the onset of Covid 19 but I am not that chuffed about losing my Superhost status over nothing a guest has mentioned that I have done wrong!
Cheers.........Rob