Oh my! I can’t believe how you have have been treated!
Twinkle Y at the Airbnb health and safety department is such a kind and responsible case manager.
She treats every case very efficiently and in such a kind manner. She is so efficient in answering emails and requesting further documents.
Maybe you should contact her directly?
The health and safety team at the Airbnb call center is truly dedicated to their jobs in their respective department.
I’ve actually spoken to these call centers numerous times in the past week.
Since I live in AK, there is, unfortunately for me, a huge time difference.
I have to stay up until 12 am my time to get a response (my fault-i don’t mean to criticize the department; i was just anxious for a resolution).
I’m absolutely certain Airbnb will take care of your issues in a prompt, courteous, and fair manner.
Sincerely,
Maia Hatter