Cancellation - Refund minus one night minus service fee

Wendell9
Level 1
Tamuning, Guam

Cancellation - Refund minus one night minus service fee

Hello everyone,

 

If I have a Monthly Rate, if a customer who books for 30 days cancels right up to the last minute, according to the cancellation policy,

they get a fully refund of the 30 days minus "the first night" correct?  Does that mean the first night at your nightly fee (which is higher)

or the Monthly Rate divided by 30?

 

 

1 Reply 1
Elena87
Level 10
СПБ, Russia

@Wendell9 

 

Because of the length of the trip, your regular cancellation policy is superseded by the long term cancellation policy

 

www.airbnb.com/help/article/1361/how-do-changes-and-cancellations-work-for-long-term-reservations

 

The first 30 days are paid to the host