Dear All,
I am a host in UK. I have a new house less than a year old with all new furniture and appliances. A guest checked in and gave him a house tour where I explained how to use everything in my house (heating, hot water, etc). I saw the guest coming out after a shower on day 1 night (09:30 pm). On day 2, I took a shower at 09:00am and the water was steaming hot. On day 2 after I left the property, at 11:30 am the guest said he couldnt get any hot water. Although I had automated heating, I suggested the guest to turn on the boost. However the guest said it didnt work and he checked out the property stating there was not hot water.
I returned home, i did see my bathroom was flooded with water and it moved to other rooms as well. I checked for hot water and I am getting hot water in my house on day 3, 01:00am. The guest is simply lying that there was no hot water at my property and he left the property with my house keys. Could you tell me what should I do in such situations please.