- WARNING - This is still a BIG problem. DO NOT REMOVE YOUR ID IF YOU HAVE RESERVATIONS !!
I needed to update my ID and clicked the "remove" button. Without any warning, all the future reservations I had were immediately canceled. It took me several hours to fix the problem with assistance from a very helpful airbnb support guy. Here is what I had to do:
1 - Upload a new ID and take a photo of myself with the PC camera (nothing could be done without doing this first)
2 - Ask the aibnb support guy to check my ID and photo and validate them.
3 - Contact the host for each of my (now canceled) reservations:
- Explain the situation,
- Ask that they not release the dates I had booked,
- Ask them if they agreed to authorize airbnb to give me a full refund on my canceled reservation once I rebooked it (airbnb support could also see my conversation with the hosts and could see the agreement to refund).
4 - Rebook all my reservations (only after receiving agreement to refund from the host)
5 - Work with airbnb support to make sure they processed the refunds on all the canceled reservations.
6 - Go through the 40+ emails airbnb generated during this ordeal to make sure everything was done right.
This took more than 6 hours over two days !!!
Good Luck !