Changing to a different credit card for payment

Tess-And-Randy0
Level 1
San Antonio, Texas, United States

Changing to a different credit card for payment

Hi I accepted a request and booked a guest. After 30 min she wants to change the credit card that she used to charge her stay. How can I do that as a host. She said she want to use a card that will save her some money.

 

Thanks,Tess

San Antonio,Texas

1 Reply 1
Tanya-and-Alex0
Level 5
Sofia, Bulgaria

She must contact airbnb by herself for this. Normaly I don't believe that this would be possible after completed booking as the booking amount has been already charged.