Charges added to my bookings by AIRBNB

Lynn1181
Level 2
Grove, United Kingdom

Charges added to my bookings by AIRBNB

Why is a negative service charge being added to my booking.  AIRBNB are still taking their full service charge but adding a minus to mine which means I  get less than I should.  

5 Replies 5
Pat271
Level 10
Greenville, SC

You are aware Airbnb charges hosts 3% per booking, right?

Helen350
Level 10
Whitehaven, United Kingdom

They deduct 3.6% from my overnight charge....

Which works out at 3.6% in the uk i.e. 3% plus 20% (VAT)  of 3 % = 3.6%

Stephanie
Community Manager
Community Manager
London, United Kingdom

Hiya @Lynn1181 ,

 

I believe your fellow hosts have given you some insight already however here's some additional reading on Airbnb service charges that may help: https://www.airbnb.co.uk/help/article/1857/what-is-the-airbnb-service-fee

 

If you are seeing something other than a service charge, do let me know.

 

Thanks

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Please follow the Community Guidelines 

Pat271
Level 10
Greenville, SC

@Stephanie Thanks for being on top of these conversations.  It gives me hope that you are here as a liaison. 🙂