I have my Policies set to allow from 3pm - 12am Check-in.
I have repeated occurrences where the guest (on Airbnb app) is offered checking in time selection before 3pm. When they make a selection, it is not sent in a communication and only can see on the guest itinerary.
I understand that the guest can request special time for check-in, but that should be through direct messaging to the Host, and not by a simple menu, especially since i made a policy setting just for this.
In addition there is no special alert to the Host that the guest is arriving early or late or anything that helps with focusing on the special request. The only way to find out if you go into the details of the itinerary of the guest.
Can someone please explain to me if there is another way to manage this?
Thank you.
Joe