I am here today looking for others opinions or advice on topic of reviews. While I did not open a claim, I recently encountered my first guest who completely ignored the house rules, including 'no partying'. Alerted by neighbors at 11 pm, the front living room window was noticably lined with beer bottles. Going to check we found the guest on the back deck hacking up from over indulging, the smoking equipment at his feet. The door wide open, I entered to see a shocking mess. Still cold weather, windows wide opened and heat turned high as it goes. Rule is also 'no smoking' but included amoung the beer bottles sat their vaping equipment. ( I felt near sick myself to see such disrepect .. furniture moved, food across the living room, entire coffee table covered upset can ...) Instantly I had a strong urge to insist they immediately leave but instead I attempted to bring the situation back to some thing reasonable. Under the influence, he was verbally combative insisting he had rented this place and I had no right to enter the property and he could do as he liked until check out time. And threatened calling AirBnB, to which I agreed. I think the girlfriend then began to realize the situation was more serious and maybe she should find a way to comply with some reason. She made a few verbal promises and that is the only reason I let them stay. She would take the beer bottles out of the window, clean up their mess and be ready to leave at 10am (an hour earlier than normal check-out) I greet all my guests and not unusal to collect the key when they leave. Both looking like they had been at an all night party, he was not happy leaving and her only comment was, they didn't want any trouble. (although they didn't mind creating it for the host) They did take their mess of food wrappers, bottles, cans but didn't manage to clean the food from the floor and walls.
I have not been a long time host but I am pleased to say before this I had not encounter such a negative experience. Most of my guests if not mature, at least have been respectful in attitude and care of the home.
That brings me to How to Write the Review. Thinking about it, she said they rent an AirBnB nearly every weekend. Reading their 9 reviews, 1 host reviewed them 7 times happy with their repeat business and the other 2 reviews were hospitable with nothing alerting.
However, my experience was quite different. While I have no problem in writing a Fair assessment. I also feel some responsibilty to allow other hosts to know. But wonder, what does the effort bring .. I am fully aware the guest was not happy to be called out on breaking the house rules, so then his Ratings bring down my Star Rating. Or I can review but will he even review and if not then really want is the point to a host attempting to warn other hosts? If he's been renting numberous AirBnB prehaps others have had the same issues and he just doesn't bother to rate them after he's used the home as he pleases. Is that possible?
So while I mull over my decision to write a review or let it pass .. I am curious on what other hosts have to say.
Thank You ..
