Claimant still wants to check in earlier than the listed check in time, even though I've made it quite cear that athis won't be possible, what do I do?

[Samuel740]

Guest still wants to check in earlier than the listed check in time, even though I've made it quite clear that this won't be possible, what do I do?

[Elena87]

@Samuel740 

What are you going to do? I think you have told the guest when check in is available from. That's all you do. You have the keys.

The question really is, what are your guests going to do before check-in?. By all means feel free to make a suggestion to them about a local cafe or suchlike, but that is a matter for them to consider and not you.