Cleaning Service Fee wasn't applied in a person's reservation.

Saba0
Level 1
Washington, District of Columbia, United States

Cleaning Service Fee wasn't applied in a person's reservation.

When someone made a reservation I realized in their total rate the cleaning fee was not included? Is there a bug?

1 Reply 1
Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @Saba0,

 

Thanks for posting. Just to say, I have moved your post to the General Hosting board as your post isn't related directly to Airbnb Open, it is likely to get more visibility here - top tip, for when you start your next thread! I hope this is helpful. 🙂

 

Can any hosts help with this?


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