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@Sarah977
Very well explained, that's exacetly the way it is.
Here's a similar example: Here in Germany if You buy a brandnew car, the customer always gets charged transportation cost. Transportation costs are the amount of money that is required to move the new car from the carfactory, e.g. BMW in Munic to the dealers location, e.g. Berlin. That's 500 Kilometers = 500 Euros transportation costs.
If a customer buys a new car and drives said car for one year his or her annual car transportation costs are 500 Euros.
Now if some other customers decides to buy a brandnew car every week, he or she will be charged 500 Euro 52 times per year and his or her annual transportation cost come out 26,000 Euros. Who triggered these insane trasportation costs? The customer who buys a new car every week.
Same with airbnb guests. If an airbnb guest decides to rent a place for one night only he or she triggers the cleaning costs, the place has to be cleaned again after one night only. Why didn't the guest rent the place for 2 weeks? I don't know, we'll have to ask that person.
I don't understand why guest are complaining about cleaning costs they themselves have intentionally and wilfully and completely out of a hosts control provoked.
Cc: @Chenxi--Edwin-0