I drafted the following note to send to the guest. I'm going to sit with it for a bit before I send it. I may just decide to lie and tell her the space will be occupied right up until her visit. I don't like doing that though. Lying does not sit well with me. Did I leave anything out?
Hi V...,
I have consulted with some folks at the airbnb host help center. Airbnb advises hosts to NEVER meet guests or show a space prior to a booking. But, since you have already booked, I was wondering if it would be okay to show you around. The simple answer is no, for a few reasons.
Asking to meet me or see the space I have to offer prior to checking in is no more appropriate than me asking to meet you before deciding whether or not I will allow you to book as a guest. It opens up all sorts of avenues for prejudice and discrimination.
There are also safety and protection issues to consider. I do not know you. You do not know me. Airbnb insurance is not in effect until after you check into the airbnb space. Neither of us is protected prior to that.
And finally, it’s against the rules. I value my relationship with airbnb. I don’t want to jeopardize that in any way.
I want you to be comfortable throughout your stay. I would be very happy to answer any questions you have about the space prior to your visit. The photos and description are recent and accurate. Please let me know if you have a specific concern.
Laura