Contact security.check@airbnb.com

[Tunie0]

I got this message when I tried to list my second property.  Anyone know why? 

I contacted airbnb twice now and have no response.

This is the message:

Security Check Required

For your security, we would like to further verify your account. Please contact us to finish listing your space.

Contact security.check@airbnb.com

[Lizzie]

Hello @Karon3,

Lovely to meet you. 

I just wanted to let you know that you have posted in the Community Center, which is for host to host discussion and therefore is not managed by any of the Support Team. I would therefore recommend contacting them directly to find out why you are having difficulties adding an additional listing on and they can take a look further. Here is a useful Community Guide on the different way to do this.

I hope you get up and running shortly. 🙂

Lizzie

[Amy56]

Hey,

Just got off the phone with Airbnb after failing to finish the publication process with my second listing. Not at all satified with the answers I got from customer care--and that's a first in over two years of full time hosting. 

They told me I have to email Airbnb at the security.check address others have been given. Not feeling confident this issue will resolve any time soon given what folks here have shared. 

Not happy the help line seems to not be helpful after all...:( 

Wondering what the outcomes have been for those of you have been. Spring Break is next week and I really don't want to delay.

Thanks for your feedback!

[Nancy243]

Hola me sale mismo mensaje que al resto de la gente . no tengo modo de publicar y llamo por telefono para ayuda y imposible que atiendad, estas con mucho trabajo que no hay modo de comunicarse con Uds, necesito publicar urgente sino tendre que usar otra pagina. aguardo de su ayuda 

gracias Nancy ****

[Sergi]

Hola @Nancy243, soy Sergi y me encargo de dinamizar el foro hispanohablante de Airbnb. Veo que has escrito en el foro angloparlante y quizás estés más interesada en publicar tu mensaje en foro hispanohablante para ver si en él tienes éxito en resolver tu duda. Te dejo el enlace al foro: El Centro de la Comunidad de Airbnb

Y también te aconsejo que uses la barra de búsqueda del foro para encontrar hilos de conversación relativos a la duda que presentas o usuarios que te puedan rsolver la duda con su experiencia.

Un saludo

[Tracy103]

security.check@airbnb.com how can i list... 

[Abdullah32]

lolyoyo

[Pamela588]

I cant even get to the part of submitting a photo for  a background check to book at stay anywhere. My iPad and phone are apparently to "outdated" for their system. So only those with new phones get somewhere to stay I guess.