Contacting airbnb

Mark178
Level 1
Yamba, AU

Contacting airbnb

I'm a superhost and I need to raise a query with a real person in the help centre at airbnb.  I'm happy to do it via email and I have found the help centre very cooperative in the past, but there seems to be no simple way to contact them with a query any more.  How do I by-pass all the FAQs and get someone to help me?  

5 Replies 5
Erica35
Level 2
New Orleans, LA

AMEN!! I too am often frustrated that I can't find an uncomplicated way to speak to a real person! It seems every time I ask a question, I am diverted here to the "community".

Julia47
Level 2
Alsodux, Spain

Hi , I totally agree with you Mark.It seems more difficult than it used to be.Is there anything I can help you with? maybe a problem shared can sometimes help.
Mike78
Level 3
Colorado Springs, CO

Follow post above. Find phone number for your country. Call them. Ignore message stating they want to keep phones open for emergencies.

Save phone number repeat whenever needed.
Andrew - see community help guides for many great FAQ

Thanks Guys