Hi all
I've only been with Airbnb since October (rent our five properties with an agnecy as well as privately) but I have now had a few requests from prospective guests where they attempt to book a stay from an available date range but are actually asking for later dates where the calendar is not yet open.
I have had to turn down these requests as the future dates are not available but is that refuseal classed as a cancellation ? How do I avoid this happening going forward ? I only have my calendar open to the end of March as I have not yet calculated what my spring/summer nightly rate should be.
Thanks in advance of some guidance !
John