Declining a Guest - I thought reviews were meant to be honest!

[Cecilia155]

I've been a guest and a host so have seen both sides of the coin.  I stayed in an apartment earlier this year and it was great location suited my needs, however there were some issues that I raised privately with this host.  Overall gave the host a 4 stars (due to those issues raised PRIVATELY -  not even on his review profile).  I requested to stay with this host again.  He declined - due to me giving him the 4 stars.  I've had guests leave me 4 stars want to come back and then gave me 5.  He said 80% of his guests leave him 5 stars.  As a host, I would want to know where I need to improve, am I missing something?  

[Giedre-and-Andre0]

@Sarah (And BTW: Beautyful listing you have, and great reviews!!!)

Its not complicated. For example:

If a listing is rated 4* 50 times out of 100 than there is probably something  wrong with this stay! 

If a listing has 4* for cleanliness, than you need to improve and clean up!

If a guest had a great time but wants to make some constructive points,

tell host in person or leave a private feedback!

BUT, If a listings shoes 5* in ALL categories and 5* overall rating from 134 votings,

and a guest is giving a 4* THAN THE PROBLEM IS PROBABLY THE GUEST 😉

It is very important for other hosts to reply on unfair ratings.

I try always to read reviews GIVEN (from guests) to other hosts to understand

what kind of person coming to my house and running around with my key.

All HAPPY CAMPER are welcome!

Here is the listing Cecilia was complaining about (I looked up the listing) :

134 reviews

In all categories 5*

Beautiful Apartment

Right on Australia's Gold Coast, almost Ocean-Front

100 meter (300ft) from beach and center

And NO, I would not host a guest again who indicated earlier

that they don't like my ALL 5* Place...

4 Stars is as of Airbnb a BAD REVIEW and you get alert for "Low Ratings"

[Cecilia155]

@Giedre-and-Andre0, interesting you assumed it was the above property.

[Jessica-and-Henry0]

@Cecilia155

Hosts are expected to meet a BASIC REQUIREMENT score average of 4.7 or above so a 4 star review will pull the rating down and initiate threatening messages that our listing may be de-listed.

4 stars mean the guest feels the listing did not meet basic requirements , and the guest was not satisfied with the stay. 

If it were me I'd do exactly the same thing the other host did.

You clearly didn't like your stay the first time..... I don't understand why you'd want to stay at the same place again when it's clear per your review you hated the place??? Regardless of what you wrote, 4 stars mean you hated it.

[Salem2]

As you intended to stay a second time I don’t know what ‘issue’ could justify leaving a 4-star review. Which fyi is a bad rating.

If your intention was to alert future guests you would have to mention it in the comments which you say you did not.

If it were me I wouldn’t have you back either. As a fellow host you should really know better. If you can’t leave 5* don’t review, unless its a 3* stay, there is a major issue and you want to alert people.

How can you be surprised this host won’t have you back? you have put him at risk of being delisted! Not cool.