@Todd-and-Reese0
Thank YOU for taking the time to post a positive comment of gratitude towards me. You are most welcome. So glad its worked out for you. I still tell others (hosts) who reach out to me via social media needing help about what you chose to put into your House Rules....makes everyone laugh including the Airbnb community manager that I shared the story with.
IMPORTANT UPDATE: I would like to point out that I have discovered in the last 2 months that depending on what kind of smartphone a guests is using to access the ABB mobile app, their system could cause a glitch to not show all of the House Rules (perhaps their WIFI or browser)...I had a guests screen captured how it appeared on their phone (mobile app) and they didn't get all of my House Rules. (they were cut off)
That being said, going forward, if I have someone who says they read my House Rules but don't understand what I am talking about when I say they have clearly missed something important, I now copy and paste my House Rules into the ABB message thread giving them a clear view of my House Rules to read, and they quickly realize they need to send me my required movie quote once they've read all the way through.
I have my House Rules saved in the Automated Saved Message system which is a fantasic new feature I have been using since Day 1. Love it!!! I have about 15 saved messages to help me when it deems appropriate to send to a particular guests depending on their ABB experience/needs to help them as much as I can.
One example, is my list of restaurants recommendations around my entire island which they ask me for after check in because my local Guidebook is more about my specific part of my island. Saving me tons and tons of time. haha. But I always make sure to add their name to make it more personal. 🙂
The best part for my guests is.....I have a comment next to each restaurant where if they mentioned my name, they will get a free soda, or 20% off their bill, or a free beer, free appetizer with purchase of a dinner, etc. The guests just love this.
Thanks for reading and I hope my post has helped someone.
If you feel that me or another host have helped you, feel free to click on the "thumbs up" button at the end of any post. Thank you so much.
Aloha, Momi
Great way to contact Airbnb or via Twitter at AirbnbHelp / Facebook