The Help Department says we have to wait for 72 hours for client's answer.
But we asked what type of liquid was it to neutralize the molecula of the liquid now.
As we have to welcome other people non stop ( we are placed in the most central spot of the capital, sometimes we sell the room 4 times a day, if clients decline and do not wanna stay in a room, the dates are open for the next coming guests, the guest traffic is huge here).
We need to find out now, what liquid was it. In case, if airbnb doesn't help to find out what type of liquid was it ( call and ask the client ), then we are not able to clean the carpet just now,
and loose money during 72 hours.
This is a huge timing dimerit in a SYSTEM.
The rules regulations department has to work upon timing concerning such questions.
72 hours means 2 days of delays or non availability for other clients' stays.
Who is covering 2 days financial comensation for the other clients?
- The owner of the place?
- The client who left orange stain?
- Airbnb financial department?
WHO?