@Sybe
For sure guests' needs can change and especially in recent times where COVID has really affected how a lot of people live their lives.
I am sure you would have noticed some discussion here on the CC about digital nomads and more guests working from home. It's up to the individual host to decide whether they want to adapt to these needs or if they would rather continue to market to the customer they set out to attract.
Hosts go into STR for different reasons. For some, it is a business. For others, it is financial and a way to help with bills, but not their sole income. For others it is about the experience and for some it is a combination of the two.
So, while it's good to adapt to the times, one also has to question how much and for what reason? Do I want to adapt to something I am not happy with or that is not economically viable? Do I want to adapt to attract the kind of guests I never wanted in the first place?
Then there is the question of 'expectations'. Does one need to change to meet new expectations? Maybe, but are the guests willing to pay for those additional expectations or are they purely at the host's expense? Is it worth it?
What I, and a lot of other hosts have noticed in the past couple of years, is that there seems to be an increased sense of entitlement. This is no doubt due to numerous factors, but consider for example months and months and months of no questions asked full refunds due to COVID. Consider that Airbnb marketed those refunds in a way that sounded like they were coming solely out of Airbnb's coffers (and a lot of guests I have spoken to assumed this was the case and were surprised that the hosts were not paid anything for the bookings), and then consider how that can create a mentality amongst many guests that the cancellation policy they signed up to doesn't matter and that they should always get a full refund if their plans change...
Sorry to inject negativity here, but it's actually quite a complicated and sensitive subject, if you think about it...