Existing bookings for Russian guests resident in Russia.

Colin548
Level 1
Brighton, United Kingdom

Existing bookings for Russian guests resident in Russia.

Is there a change in Airbnb policy regarding existing bookings for Russian guests resident in Russia that are planning to stay in Europe? Are we advised to cancel them?

 

1 Reply 1

@Colin548 No, you are never advised to cancel a booking based on the guest's nationality. The anti-discrimination policy still applies to Russian residents.

 

However, if your guests wind up needing to cancel their trips due to new travel restrictions, they might be eligible for an exemption to your cancellation policy under Extenuating Circumstances. It's their responsibility, rather than yours, to complete this process.