@Lisa723
There is no rule in the ABB Terms that the Account member must open the door and must do the check in with the guest.
There is no rule in the ABB Terms that the guest can do a canellation (Listing’s cancellation policy) if not the Account member do the check in.
I search in
https://www.airbnb.com/terms?locale=en#sec7
https://www.airbnb.com/terms?locale=en#sec9
Please tell me the wording in the terms if you found it that the account member must do check In.
What we have ist co host policy, and this person can do the Check-In too, but there are now ord about a thierd person.
In real life, a couple do rent a ABB room. The wife is account owner, and on work, her husband is doing home work and has time to do the Check-In. He has no account at ABB and no Host function. Now the guest come and say: "No, we dont do Check-In, its not the account member."
What would happend in real Life? Hello and Welcome. Im Mr Smith, my wife is at work and i do the Check-In. Nobody in real life would say that is not Ok.