Hello lovely people !!
My name is Shwetank, I am from India, serving the Hospitality industry since 1997, when the Internet was a mystery in India in those days.
I am a tour guide and operator running tours in India and southeast Asia, running my Airbnb business and my own property management company as well. I love helping people who want to grow their business and love talking with others, sharing thoughts and ideas.
Here are the top 5 tips from my 25 years of hosting experience, in short:
1- Never argue with your guest about anything.
2- Always keep a smile on your face.
3- Don't be rude while responding to your guest reviews.
4- Focus on the people rather than just on making money.
5- Keep a long-time relationship with your previous guests.
I am always happy to assist if anyone needs help becoming a great Host!
Shwetank
This topic is part of our Festival of Hospitality 2022. You can find the full line-up here.
