Freeing up a calendar when I've moved a guest to another cottage

Kate211
Level 1
Pleudihen-sur-Rance, France

Freeing up a calendar when I've moved a guest to another cottage

I have moved a guest from one of my cottages to another of my cottages as the customer wasn't happy with the outdoor area. I now need, of course, to block the calendar of the cottage I have moved the customer into.

The problem I now have is that the calendar for the cottage they reserved is of course blocked for the next 9 days.  I obviosly would like some bookings but won't get any if the cottage is showing as reserved!

Can anyone advise how I can make the dates available for the cottage they originally reserved? The guests arrived yesterday so it is a reservation that has already commenced.

Thanks for your help.

1 Reply 1
Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Kate211 you can't do it by yourself, you have to contact Airbnb. Here is how

 https://community.airbnb.com/t5/Community-Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165/highl...