Hahaha
I just don't want to be negative.
But I had terrible experience with CS.
I think this people working there just trying to keep their job.
It's the Airbnb system that is corrupted.
That focus only on maximum profits.
Many CS hang up on me.
Some said that they called guest and canceled reservations. But they did nothing.
The funnest think was when they send me Surveys to evaluate how was my experience with CS Airbnb.
They asked me:
...how Elizabeth did with helping me ?...
Haha I talk to many people in CS but never to Elizabeth !
They choose some poor employee to dump on her my disappointment.
Ofcourse I could not say anything negative on this poor Elizabeth that never talk to me.