I have received a message by a potential guest who would like to know my postcode before deciding to book. I think the location given on the listing is already quite correct, give and take a mile, and I would not feel very comfortable in giving the precise location. Any advice?
Just let them know that you aren't able to provide this information until there is a confirmed booking. But you could give them a local landmark, pub or restaurant within easy walking distance as a reference point.
@Paola499Surely the post code is large enough that it won't tell the guest anything too important about your location? They tend to be for a fairly large area. However, if you're uncomfortable, I would decline or give them distance from a landmark.
Dollars to donuts some well-intentioned person has told them "try to be in post code XXXXXX...it's posh!" or something equally silly.
I've just had the same enquiry from a 'potential' guest and I have politely advised them they can locate us via the village name to determine distance / travel time to us.
It's the first time I've been asked for our postcode. Whilst I can see pro's and con's for providing it, I find it somewhat unnerving. We're not a holiday complex and guest's do share our home with us!
I’ve had this a couple times. It seems they want to know exactly how far it is from X. So if they share, I google it for them. The most annoying thing is most of the info is in my listing. Usually it’s the a University or another big landmark, which I’ve included those details in my listing.
I’ve been asked many times about exact locations from several listings I worked with in DC. I always use the rule that has been put into place. I refer potential guests to the rules in place. Then give them a nearby landmark.
I have calculated the distance from the home to their unique place of interest from the home too. However, once they understand that I’m following set guidelines, they calm down and usually book.
we require the postcode in order to make payment - payment will not go through without a postcode - i have also just asked my host as i dont know which postcode to use?