@Anne10908 Well, as a good friend of mine once told her daughters when they were in their early 20's and were complaining about how they couldn't find any suitable boyfriends, "Lower your expectations". 🙂
It's natural, when you've worked hard to make someone feel comfortable, to feel miffed if they don't respond in kind. But it's better if you don't expect too much from guests in that regard. If they are decent guests and don't leave a mess or damage anything, just be grateful for that. The guests who express heartfelt appreciation and take the time leave thoughtful, nice reviews are bonus.
Many guests these days seem to just consider booking an Airbnb to be a cheaper alternative to a hotel room- it doesn't occur to them that the host has a personal relationship to the accommodation they provide, they think the host is only concerned with making money. So try to not let things get to you- it's just a business transaction as far as those guests are concerned, so you need to think of it that way, too.
Don't extend favors unless you really want to, without expecting anything in return. Bending over backwards to accommodate fussy, demanding, entitled or difficult guests is of no advantage to you. It doesn't lead them to leave good reviews, because they aren't very nice people to start with. They appreciate nothing, because they feel they deserve everything.
With those types, be polite but firm- "No sorry, as my listing info states, there are no laundry facilities available for guests. There's a good laundromat down the block."
That said, I have always had lovely, appreciative guests who leave great reviews without being asked to leave one, so all guests are definitely not like that. As a home-share host, I've had lots of good times with many of my guests and still keep in touch with some of them.
And make sure you always leave honest reviews. Don't leave great reviews for guests who weren't great. Other hosts need to be made aware of what to expect when checking out a guest's reviews. There's been many a host who accepted a guest who had 5* reviews, only to have them turn out to be terrible guests.
BTW, in case you weren't aware, guests can't see the star ratings you give them.
But also, neither can hosts who don't use Instant Book. We have only the written reviews to judge by.