We have been with Airbnb for 10 years and have manged to accumulate great reviews as both guests and hosts. We had a profoundly negative experience with a guest who brought multiple extra guests, left young children unattended in the home, destroyed toys, outdoor lights, and other items, and flat out lied to me and to Airbnb about our interaction.
We contacted Airbnb during the stay as we were unsure how to handle this.
We left an honest review based the experience and left a "Do Not Recommend To Other Hosts" message.
Airbnb removed this review, sadly.
Now how will other hosts know? How will they be warned about this individual? The "Instant Book" feature with the "Good track record" feature are now useless because this person can prey on other unknowing hosts.
We are deeply frustrated and disappointed in how this was handled.